Photography & Marketing Services Policy

All clients agree to the following terms upon booking.

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1. Contract

• Each client will receive a written contract outlining all agreed-upon terms and policies.

• No trades—all services are paid.

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2. Booking & Consultations

• A consultation is required before booking any shoots to discuss vision, details, and ensure alignment.

• Booking is done by request only and is subject to availability.

• A non-refundable deposit is required to secure your session. This deposit goes toward your session total.

• Shoots will take place within the agreed-upon timeframe. Any additional time beyond the scheduled session will be charged at $75 per hour.

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3. Cancellations & Rescheduling

• Cancellations within 24 hours of the shoot or consultation will be charged the full session fee.

• Deposits are non-refundable if an appointment is canceled without rescheduling.

• If rescheduling is needed, clients must contact me immediately to arrange a new date.

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4. Pre-Shoot Preparation

• Each client will receive a pre-shoot questionnaire to ensure a smooth session.

• The questionnaire is mandatory and must be completed before the shoot.

• Clients are responsible for ensuring models, products, and setups are prepared before the shoot. If unprepared, rescheduling will be required.

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5. Payment Terms

• Full photoshoot payments are due on the day of the shoot.

• No photos or videos will be delivered until payment is received in full.

• Website & marketing payments require a deposit at the consultation, with the remaining balance based on the contract terms.

• Pricing is non-negotiable.

• Payment will be collected via invoice for all services.

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6. Delivery Timeframes

• Photo galleries have a 2-week turnaround.

• Websites & marketing projects take 3-4 weeks or longer, depending on the scope.

• Rush orders can be requested for an additional $100 per week rushed.

• RAW or unedited files will not be provided under any circumstances.

​7. Editing & Retouching

• Any additional edits outside the agreed contract will incur additional fees.

• Fees will be determined on a case-by-case basis based on the complexity of the request.

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8. Client Communication & Availability

• Business hours for responses are Tuesday–Friday, 7:00 AM – 5:00 PM.

• Work on client projects is scheduled outside of response hours as needed.

• Response time is 24 hours or less during business hours.

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9. Equipment, Location & Travel Fees

• Clients are responsible for maintaining cleanliness at shoot locations.

• A $100 travel fee applies to any location outside Pierce County.

• Locations are typically at the client’s place of business, unless otherwise arranged.

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10. Dispute Resolution & Reshoots

• Disputes will be handled on a case-by-case basis.

• If a reshoot is requested, a $200 reshoot fee will apply.

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11. Client Expectations & Professional Boundaries

• Clients must arrive on time for meetings and shoots.

• Clearly communicate the goals and vision for the project.

• All work follows the contract agreement—I will not perform tasks outside of the contract.

• If additional services are needed beyond what is in the contract, we will reassess and adjust the contract accordingly.

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By booking, clients acknowledge and agree to these policies.

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